Wednesday, June 4, 2014
It is with deep regret that I announce the pending discontinuation of the TournReg online registration platform. Effective August 1, 2015 (14 months from now), I will no longer offer my “optional” TournReg service to IGBO-member tournaments. Tournaments currently using my service have a year to plan for an alternative online registration process. In the meantime I am committed to all tournament registration development and support for the upcoming 14-month period.
What this discontinuation means to current tournaments using TournReg platform?
I am committed to Mid-Year 2014 (Jacksonville), IGBO Annual 2015 (Omaha) and all regional tournament events up to August 1, 2015 currently using my system. Starting August 1, 2015, IGBO Mid-Year 2015 (Pittsburgh) and all regional tournaments must rely on their own web-based, online registration process. This service discontinuation notice gives these events 14 months to prepare for this new scenario for their respective events. I will continue developing and managing my local tournament online registration system, Dixie Invitational, and a couple of other tournaments I participate at a committee-member level.
Why is the TournReg service discontinuing?
Currently TournReg hosts online registration systems for 35+ IGBO-member tournaments and one non-IGBO tournament. Essentially my “free” service to each of these events costs $800 or more a year in software license, data usage, and server fees. Virtually every weekend requires hours of development work of some kind for various tournaments. I receive over 100 email notices a day as entries are submitted. I also answer support emails daily. I also monitor every payment transaction Pay Pal receives and reports back to TournReg — ensuring TournReg platform marks bowlers paid on their respective entries instantly. TournReg manages currently on average $800 in payments a day (~$24,000 a month). During peak registration periods, these daily amounts can double.
Each of the 35+ tournaments has different needs and issues. Unfortunately some tournaments complain about limits to my service and others request (in fact expect) unrealistic customizations. Many think TournReg service is IGBO-sponsored and IGBO-managed when in fact it is not. It is simply one person “helping” fellow IGBO member tournaments succeed using online technology to streamline their registration process and data needs.
What is next for Tournaments that used TournReg?
Anyone can develop an online web form. Each tournament has their own web site. Therefore, it seems logical this burden return to the local tournament to set up and manage this process themselves. Some tournaments have local web-savvy bowlers that can step up and create an online registration form, database, and link to their respective Pay Pal accounts. Some tournaments may choose to hire a development service to manage their online registration service too. Many tournaments can now rethink their online registration process in the new mobile, responsive design era too.
I considered charging an administration fee for each tournament to cover my costs and development time. However, every fee-based model I explore is too complex to manage/administer and frankly unfair to the tournaments themselves.
Thus, it is time for me to step down. I have run this online registration system for 9 years. It is time for me to rest and enjoy my weekends!
I have included a Frequently Asked Question section on the TournReg news center web site about this 14-month Discontinuation Plan. If you have more questions, feel free to contact me at any time.
In Unity, Fellowship, and Communication,